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Copy of Delivery & Returns

United States shipping information

 

Country Delivery time Cost Duty & custom charges Tracked delivery
USA 3-5 workings days $3.99  0% Yes
Canada 7-8 working days $6.99 Charges apply Yes

 

For shipping information to other countries/regions please visit the appropriate store.


All shipping times and duty & customs charges displayed are approximate. If customs charges occur, you, the buyer are 100% responsible for the fees. We, are not responsible for customs charges and have no influence on local customs and the time needed for packages to pass through customs.


Please Note: Orders over 2 boxes may incur duty & customs charges in some countries.



What happens next?


Once you have placed an order you will receive an order confirmation email. As soon as the order has been dispatched a tracking number will be sent via email.


We aim to dispatch deliveries within 24 hours of placing your order. Orders placed on the weekends or Bank Holidays will be dispatched the next working day. Orders placed after 10am (GMT) will be dispatched the next working day.



Returns


You have 14 working days to return your order under our return policy, which starts on the day after you received the item. To see more details and if you are eligible for a refund please view our refunds policy or contact hello@starpowa.com.



Order cancellation form


Notice: This is a cancellation form only. Please complete and return this form if you wish to withdraw from your contract with us.


If you wish to return goods to us, please use the details set out in your order confirmation email.


If you have any further queries in relation to your order or delivery please contact us by email at hello@starpowa.com.




I/We [*] hereby give notice that I/We [*] wish to cancel my/our [*] Contract of sale for the following goods;



Name



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Order number



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Date order placed



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Date order delivered



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Address



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Phone number



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Signature



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Date



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